Benidorm

The first day of the holidays, and chaos reigns at the Solana Hotel. Staff regulars Mateo and Les/Lesley can barely keep control. Liam is now the hotel's hopeless handyman too. When will new manager Joyce Temple-Savage appear?

The first day of the holidays, and chaos reigns at the Solana Hotel. Staff regulars Mateo and Les/Lesley can barely keep control. Les's son Liam is now the hotel's hopeless handyman too. When will the new manager appear?

A coachload of angry holiday-makers arrives - including an irate Gavin and Noreen: somehow, the travel company has lost all their luggage.

Sam is already out by the pool with a new friend - Trudy. Trudy is hungry for 24 hour fun and determined not to let anything stand in her way...

Mateo reluctantly coaches Liam in the art of chatting up pretty women, while Madge borrows money from grandson Michael and provokes Janice about Mick's late arrival: "very pretty lass he's just taken on at the Claremont Road shop...".

Kenneth, now proprietor of the Solana's new hair salon - and Gavin comfort lately widowed Jacqueline, but get a nasty shock when they see what can surely only be the ghost of Donald...

Watching all this, from beneath an artful cascade of blonde locks, is Joyce Temple-Savage, the new manager - determined to set the Solana on the road to 4 star respectability. Has she bitten off more than she can chew? Will the guests take to her taste in classical music? Will she ever stop making those pesky announcements? And what will everyone make of reluctant but dishy opera singer Asa Elliott? It's not going to be an easy ride!