Tiscali are arseholes Page 2

Tiscali truely suck balls!

I check there server status daily, because working for the Tech Guys and being on a software/ hardware line, I mostly get internet related calls, and Tiscali barely have a day go by when they dont have a server issue in some way shape or form... Hell they make a big fuss when everythings running ship shape!

BT and Virgin Media are two of the best in my opinion... Aaron bitches about VM but they only real bad thing about them is there tech support, it's terrible. "Plug your router into your modem and turn it off please" - What the hell?!

Rob B has a point though, really, there isn't a truely GOOD ISP out there, every single one has something that's f**ked up about them.

Quote: ian_w @ February 2, 2008, 1:57 PM

Are you that Dom bloke of the one show? Jammy goit anyway!!

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I wasn't even haggling, I swear. OneTel's call centres are in India, and the guy was treating it like a stall in an Indian street market or something. The conversation went something like this:

Me: "Hello, i'd like to cancel my broadband please"

him: "I offer it you 18 pound a month. Very good price"

me: "ummm, no. Thanks anyway"

him: "ok, I give you it 10 pound a month. Very very good price."

me: "ok that sounds good"

Quote: Eat_My_Shirts @ February 2, 2008, 2:11 PM

I wasn't even haggling, I swear. OneTel's call centres are in India, and the guy was treating it like a stall in an Indian street market or something. The conversation went something like this:

Me: "Hello, i'd like to cancel my broadband please"

him: "I offer it you 18 pound a month. Very good price"

me: "ummm, no. Thanks anyway"

him: "ok, I give you it 10 pound a month. Very very good price."

me: "ok that sounds good"

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lol! Result or what!!

You should've kept going you'd probably be paying 50p a week by now.

Quote: ian_w @ February 2, 2008, 2:21 PM

lol! Result or what!!

You should've kept going you'd probably be paying 50p a week by now.

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Or them paying you.

I've had a final demand - twice - from Tiscali but in the last 2 months I've had about 3 weeks with interrupted or nil service. The trouble is they're Scots so they won't haggle.

Not had a problem with Tiscali in the last year, a couple of hours downtime but nothing major. Sky+ has messed up my internet as it hogs the connection and when I unplugged the sky+ internet connection I noticed a massive improvement!

Quote: David Chapman @ February 2, 2008, 3:07 PM

Or them paying you.
trouble is they're Scots so they won't haggle.

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They'd probably come round to your house and nut you just for trying.

Whoever complained about Indian call-centres? We need more of em not less.

Quote: ian_w @ February 2, 2008, 3:21 PM

Whoever complained about Indian call-centres? We need more of em not less.

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Quote: Gavin @ February 2, 2008, 11:24 AM

I'm with BT the blood sucking vermin, slow speeds, fair usage policy keep fining me every month, getting through to customer services is a skill I've put on my CV its a f**king nightmare. saying that, its alot easier having phone and internet on one direct debit.

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Fines? Bloody hell. How much do you download?! It's not so much slow speeds IME, as throttling bandwidth when torrenting is detected. >_<

Indian call centres. I have nothing against them in principle, but I've yet to come across one (oo er) where I can understand what they're saying, and they me. Of course, it doesn't help that they have NO idea what you're on about most of the time, 'cos they're working to a script.

frostyboy: Care to elaborate on your BT woes? We've been with them for as long as I can remember, and can count the downtime (almost always pre-planned) instances on one hand.

They even lowered our monthly price by £2 if we took BT Vision. And then managed to put through the order incorrectly, so got another £5 each month for the next year. Result!

Virgin Media on the other hand... Ugh. Seriously, countless problems with them. Gave up when I realised that they'd managed to split my account in two, and thus overcharge me by something like £300 in just FOUR months. C**ts.

Sometimes I speak to people in China through 'Global Trading' sites. It always funny to see the western names they've given themselves. I've spoken to people called "Coolio", "William", "Stan", "Robin-Wayne" and even someone called "Ideal Bobo", whatever that means.

More recently I was talking via email, to this guy in China about getting some posters printed. The conversation was going ok, until he gave me the quote. It was ridiculously high. There was no way I was going to pay, but I decided to play along and have a bit of fun. His name was "Seasun".

Actual email conversation:

Me: "ok 600usd is fine. I will transfer the money by western union. please can you give me your western union details"

Seasun: "Whats info you need to Western union?"

me: "I need a big poo poo. can you give it to me? thanks"

Seasun: "poo poo?"

me: "YES. It comes from your bum bum. Do you have it in stock? thanks"

Seasun: ???what's your mean?

me: "Ok, I see that you don't understand. Do you have bogies in your bum bum? If yes, what is the cost of them?

Seasun: "Sorry,I can't understand, Sorry."

me: "hi, what part do you not understand?"

Seasun: "bogies,bum bum"

me: "When you go to the toilet, what happens? Can you tell me this information?"

Seasun: "I don't know"

Quote: Paul W @ February 2, 2008, 2:04 PM

Tiscali truely suck balls!

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mmm sounds interesting - can you send them round to my gaff in aboiut 30 minutes?

Quote: Eat_My_Shirts @ February 3, 2008, 1:34 AM

Sometimes I speak to people in China through 'Global Trading' sites. It always funny to see the western names they've given themselves. I've spoken to people called "Coolio", "William", "Stan", "Robin-Wayne" and even someone called "Ideal Bobo", whatever that means.

More recently I was talking via email, to this guy in China about getting some posters printed. The conversation was going ok, until he gave me the quote. It was ridiculously high. There was no way I was going to pay, but I decided to play along and have a bit of fun. His name was "Seasun".

Actual email conversation:

Me: "ok 600usd is fine. I will transfer the money by western union. please can you give me your western union details"

Seasun: "Whats info you need to Western union?"

me: "I need a big poo poo. can you give it to me? thanks"

Seasun: "poo poo?"

me: "YES. It comes from your bum bum. Do you have it in stock? thanks"

Seasun: ???what's your mean?

me: "Ok, I see that you don't understand. Do you have bogies in your bum bum? If yes, what is the cost of them?

Seasun: "Sorry,I can't understand, Sorry."

me: "hi, what part do you not understand?"

Seasun: "bogies,bum bum"

me: "When you go to the toilet, what happens? Can you tell me this information?"

Seasun: "I don't know"

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There could be the makings of a '70's sitcom here with white guys 'blacked up' as 'chinamen'! Great stuff! Bring it on!

At least you all have a choice! Where I live there is one provider, and if you're not happy with them then you either move to another city or have no net.

Whoah, I know where that is. You have my commiserations.

Yup, I think you got it!

Quote: Aaron @ February 2, 2008, 9:27 PM

Fines? Bloody hell. How much do you download?! It's not so much slow speeds IME, as throttling bandwidth when torrenting is detected. >_<

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I fill my laptop drive a few times, so say 100+ Gig

My top speed is 512 because live in the sticks thats slow speed man lol