I've rewritten this. See the 12th entry and please tell me if you understand it now.
INT. NIGHT ONE WOMAN IS TALKING TO HER FRIEND AT A TABLE OVER A GLASS OF WINE.
Woman 1:
I bought this DVD player today and it’s bloody broken.
Woman 2: Doesn’t work at all?
Woman 1:
Knackered, have to take it back.
Woman 2:
Demand a refund, take no excuses from them.
V/O Woman 1:
So I march down there and slam it down on the counter...
MONTAGE OF CU OF HER HEELS AS SHE STOMPS INTO THE DOWN AT HEEL ELECTRICAL SHOP THE NEXT DAY. POV ASSISTANT AS THE DOORS FLY OPEN. EYE LEVEL SHOT OF HER DETERMINED EXPRESSION AS SHE APPROACHES THE COUNTER.
Male Assistant:
Morning madam.
Woman 1:
Er, I bought this DVD player and I think there may be something wrong with it.
SHE GIGGLES DEMURELY
Assistant:
Did you plug it in?
Woman1:
Of course!
Assistant:
You didn’t put a VHS cassette in did you?
Woman 1:
No!
HE INSPECTS THE MACHINE.
Assistant:
Could be the JPEG exchange function reading gif files and corrupting the mpeg4 codecs.
Woman 1:
Wot?
Assistant:
If you bought it more than 24 minutes ago we’ll have to take it to be repaired –call out charge of 84 quid, parts and labour on top of that.. I were you i’d just bin it.
Woman 1:
Oh. OK then.
CUT BACK TO THE TWO WOMEN AT THE TABLE, DRINKING WINE.
Woman 2:
You bloody didn’t!
Woman 1:
Don’t worry, I’ll get him back.
ZOOM INTO ECU OF HER EYES. CUT TO ECU OF EYES OF ASSISTANT. SHE HURLS THE DVD PLAYER AT HIM FOLLOWED BY THE LEADS AND REMOTE.
Woman 1 (shouting):
There! You sell batteries?
Assistant:
Er, yes.
Woman 1 (shouting):
I’ll have them all. For all my vibrating cocks.
Assistant :
But –
A MAN IN A MACKINTOSH WALKS IN, A LONELY LOOKING FIGURE TRAILING A HEAVILY LADEN CARIER BAG ON THE FLOOR.
Woman 1:
What about coconuts? Do you sell ‘em?
SHE GOES NOSE TO NOSE WITH HIM
Woman 1:
How much. For your coconuts?
Assistant:
This is an electrical retailer –
P.OV ASSISTANT, THE WOMAN’S FACE AGAINST THE LENS OF THE CAMERA.
Woman:
What about mice? Do – you – sell – mice?
Assistant:
Look, you should have purchased an extended warranty. End of the day it’s peace of mind..
SFX: LOW, HAUNTING STRINGS. CUT TO ECU OF THE WOMAN’S EYES NARROWING WITH RAGE.
DISSOLVE TO A LOW ANGLE SHOT OF THE MAN IN THE NOW BLOOD-SPATTERED MACKINTOSH PULLING A WHITE SHEET OVER THE HEAD OF THE ASSISTANT, P.O.V THE ASSISTANT.
THE SCREEN GOES BLACK.
CUT BACK TO THE TWO WOMEN AT THE TABLE.
Woman 2:
You really shouldn’t have ripped his knob off..
FADE WITH THE SOUND OF POLICE SIRENS.