Aaron
Saturday 25th June 2011 8:31pm [Edited]
Royal Berkshire
69,949 posts
Sadly, the relatively recent development of iPlayer et al means many people aren't aware of the finer details, and perhaps don't read the small print. As has been found out to TopBanana's cost.
Sadly, we're still suffering from the under-investment in our telecommunications infrastructure that BT's privatisation was a part of solving. We got up to speed for phone services in the mid 90s, but the company still hasn't been able to take advantage of further advances in technology, in order to provide us with the connections we need for 21st-Century high-data living.
However, as you're on BT, you're starting off from a reasonably good place. Ask a sales rep if there are any offers on BT Vision at present. The service is essentially Freeview with some extras, including access to 'BBC Replay', ITV Net Player, 4OD and 5 On Demand, all of which provide highlights from the respective catchup services. They've also just launched BBC iPlayer proper, which - as far as I can make out - is exactly the same as on the web. And - crucially for you - all of these catch-up services through a BT Vision box DO NOT count towards your broadband usage.
My parents got a £20pcm DISCOUNT from their BT Broadband bill for agreeing to take BT Vision; so well worth investigating.
I'd advise against making a rash change of ISP, as it can be a very long and painful road - you never know quite what level of service you'll be getting until you've signed up and are connected.
Final point: BT should have been sending you warning messages that you were using, and then had used all of, your traffic allowance. Check your e-mail accounts. If you haven't received anything, please complain to Ofcom, and inform BT that they didn't notify you. They are required to, so it is grounds enough to have your charges waived.