Quote: Hercules Grytpype Thynne @ 7th September 2015, 5:18 PM BSTMy wife has the same set up and as far as we are concerned we get excellent service from them - there's even a chap coming to service her bed!
Mind you I think the "service" on the electric wheelchair is mainly to make sure we are not using it outside.
We have just had the hospital bed removed from my MIL's old flat and she took the wheelchair with her to the care home. I think that it's because the NHS is broken into so many different elements that it's really confusing these days.