I think the problem I've always had with Torchwood is that I've never engaged with the team or any of the characters, they always seemed so disparate.
I like it only because it's part of the Whoniverse & you might see a Sexy Cyberlady from time to time.
So whenever they say things like "Welcome to Torchwood" I always wonder if anyone really cares.
And JB can smile as smarmily as he likes but it doesn't change anything for me.
I managed to engage with Martha Jones for crying out loud.
Don't make me work that hard all the time.