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Computer boffins' help needed!

Has anyone ever had a problem with a file in their 'temp' folder called 'hpodvd09'?

Yes... but I never actually found out how to sort it. Sorry.

A tech query site suggests starting your comp in Safe Mode - hit the 'F8' key after you turn it on, then delete the file.

From another tech advice site:

Boot into safe mode.

Clear out your Temporary internet files and other temp files.
Go to Start > Settings > Control Panel >Internet Options.
Under the General tab click the Delete temporary internet files,
delete all Offline content as well. Clear out Cookies.

Also, go to Start > Find/search > Files or folders > in the named box, type: *.tmp and choose Edit > select all -> File > delete.

Empty/delete the entire contents of the C:\Windows\temp folder and C:\temp folder, if you have one. (Contents but not the folder itself.)

C:\Documents and Settings\username\Local Settings\Temp\

In order to view these files you may have to select 'show hidden files/folders.' Instructions on how to here: http://www.xtra.co.nz/help/0,,4155-1916458,00.html

Empty the Recycle Bin.

Thanks for the help so far. I have seen a couple of suggestions on the Internet already, but please everyone - keep them coming. I'm especially keen to hear from someone who has had the same problem and solved it.

Robert D, is it still sitting in your temp folder? Does its file size take up more space over time?

Booting into safe mode and then deleting the contents of the temp folder didn't work?

Quote: Kenneth @ June 22 2009, 11:40 PM BST

Booting into safe mode and then deleting the contents of the temp folder didn't work?

Not tried yet. I've never been into safe mode yet and very unsure of what I would need to do exactly. It's approaching midnight and I would at least need a clear/ untried head to do it. Time for bed I think.

To start in Safe Mode (tomorrow morning), restart your computer. While it is booting up - showing grey screen/CPU details screen, start tapping the F8 key and a menu - perhaps against a blue background - will appear. Use the down arrow key or mouse to choose 'start in safe mode'. Then follow above instructions for emptying your temp files folder and getting rid of hpodvd09. Then shut down and start normally.

Quote: The Rook @ June 22 2009, 11:05 PM BST

Has anyone ever had a problem with a file in their 'temp' folder called 'hpodvd09'?

Buy a new computer.

Yes, then take great joy in dropping your old one. They make a satisfying thud noise.

Quote: Kenneth @ June 23 2009, 12:06 AM BST

To start in Safe Mode (tomorrow morning), restart your computer. While it is booting up - showing grey screen/CPU details screen, start tapping the F8 key and a menu - perhaps against a blue background - will appear. Use the down arrow key or mouse to choose 'start in safe mode'. Then follow above instructions for emptying your temp files folder and getting rid of hpodvd09. Then shut down and start normally.

It's not always F8 depending on the make of computer.

What's you make of computer Rook as long as it's not an obscure computer make I'll be able to tell you which Function key it is.

Quote: The Rook @ June 22 2009, 11:31 PM BST

Robert D, is it still sitting in your temp folder? Does its file size take up more space over time?

Its still there but it doesn't increase in size. Not enough to make me notice anyway. Does yours increase in size then?

Quote: Paul W @ June 23 2009, 7:45 AM BST

It's not always F8 depending on the make of computer.

What's you make of computer Rook as long as it's not an obscure computer make I'll be able to tell you which Function key it is.

ERm... getting into Safe Mode menu is a feature of Microsoft Windows, so it IS always F8.

You must be thinking of the key to get into the BIOS, which does vary from manufacturer to manufacturer; and for which you normally need to consult the docs that came with the computer.

============================
Nasty viruses like to hide in all sorts of places, and some arrange that when you try to kill the active virus or delete the virus file; it copies itself to a fresh name etc.

This procedure might succeed:
While running in safe mode, open "My Computer" and then open the Hard Disk C:
Disconnect from the Internet, by unplugging your computer from your Router or modem, or disabling its Wireless facility.

Set the computer to show hidden files [ Start -> control Panel -> folder options -> view ]

Open folder "Documents and Settings" in there is one folder for each account.
Open each account in turn.
Locate in turn the two folders called "Application Data and Local Settings
Withing each of those folders there may be a folder called temp, open it and delete all its contents

When you have done all the accounts in "Documents and Settings", also do the things mentioned above in particular use the Internet Options from the control panel or from Internet explorer to delete the internet temporary files.

Good luck.

===========

If that fails you can try making a live boot DVD disk of Linux (Ubuntu is probably easiest) .
Boot it, you are then running off the CD/DVD and RAM an there are no active windows processes or viruses.
Find the hard disk and open it.

Perform the deletions from all the folders Temp in the folders within "Documents and Settings" as mentioned above. With Linux you will need to manually remove the Temporary Internet files, you will find them in a hidden folder alongside the Temp folder within "Local Settings" delete all files other than those that begin with "cookie"

Finally reboot your Windows system.

============
The above is for Windows XP, the folder locations in Vista are different, but I don't have that info readily to hand.

Quote: billwill @ June 23 2009, 3:13 PM BST

ERm... getting into Safe Mode menu is a feature of Microsoft Windows, so it IS always F8.

No it's not.

Quote: billwill @ June 23 2009, 3:13 PM BST

Nasty viruses like to hide in all sorts of places, and some arrange that when you try to kill the active virus or delete the virus file; it copies itself to a fresh name etc.

The problem he's got is a file related to HP printers. Not a virus.

Wait...

Yeah, a virus.

Quote: Aaron @ June 23 2009, 5:14 PM BST

No it's not.

correct mines F5 not F8.

Quote: Paul W @ June 23 2009, 5:40 PM BST

correct mines F5 not F8.

I've not idea what mine is right now, but have had both F8 and F12 in the past!

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