Quote: Stephen Goodlad @ 24th September 2018, 8:11 AMOnline forms that don't like an answer you gave and reset the whole form back to blank.
Trying to renew my car insurance and I spend 10 minutes filling in my details - press submit and the form clears
with the message 'we don't have any record of that email address'
You bleedin sent me an email to that address to renew my insurance.
You can blame that on the mad incentive on the Internet in recent years that all the traffic should use the HTTPS protocol (encrypted) instead of the non-encrypted HTTP protocol, whether it really needs it or not. Side effects of the security of doing that are that it is extremely difficult/tedious to program retention of the data of the earlier attempt at a form.