New laptop. Same old problems. BT Openreach were here for three hours today. They have made all sorts of internal changes which mean that the wrestling has ended. All that stuff about spending half an hour to be able to be on line for five minutes. But interestingly they tell me that the job hasn't been closed because there is an external fault - 15 volts of battery on an underground leg - to be rectified shortly. Quite where that leaves me is anybody's guess - but for now it is hip hip hooray.
Footnote: When they say that the line is working fine, what they may actually mean is that it is not. This is being brought to you on the early computer. Expenditure to date: £325 on a Windows 8.1.