Status report Page 5,524

Quote: Tuumble @ 28th January 2014, 2:19 PM GMT

Just sent the following to the Subway customer care team:

"I am writing to you with reference to an issue at your Peterborough store on (Street Name). This is not so much a problem for me but one that needs attention because it is a heck of a problem for your staff.

I am a regular visitor to Subway and a few days ago I noticed an incessant beeping sound while stood at the counter. As I was being served I spoke to a member of staff and I was told that it related to the fire alarm and had been going non-stop since Sunday the 19th of January. As of this lunchtime that is 9 days straight and to have to listen to that sound for so long is totally unacceptable for anyone.

I have timed the sound and the bleep lasts 1 second and happens every 4 seconds. That's 15 times a minute, 900 times an hour and over a 7 hour shift that's 6,300 beeps in total. Over 24 hours that's 21,600 so in the course of the 9 days this alarm has beeped at least 194,400 times!!

I wouldn't be at all surprised if once your staff finish for the day they continue hearing that sound wherever they go - I know for a fact I can hear it my head right now and frankly Mr Subway it's beginning to bore me too. I'm already deaf in one ear so I can't be too careful.

I would also like to know if this 'bleeping' fault has compromised the fire alarm system and that staff and patrons safety has already been compromised. I would hate to have to run for my life a single bite into my 6" turkey breast & ham with peppered cheese, lettuce, onions, peppers and tomatoes on hearty Italian bread.

Call it silly if you will but as an act of solidarity for the workers suffering the ear pollution I am going to boycott all Subway stores until this issue has been resolved.

I eagerly await your response."

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Ha, good for you.
What a pain in the arse that must be.

'Ear 'ear Tuumble.

Greggs it is then...

You never know, you might get some vouchers (if they sort it).

If they were a proper eating establishment they'd give their poor staff ear muffins.

I left my job in a bakery, when I asked for wages

they gave me muffin

Quote: Shandonbelle @ 28th January 2014, 2:33 PM GMT

If they were a proper eating establishment they'd give their poor staff ear muffins.

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Wahey!

Quote: Shandonbelle @ 28th January 2014, 2:33 PM GMT

If they were a proper eating establishment they'd give their poor staff ear muffins.

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Just kicked a carebear for staring at me. Him and his multicoloured mates sticking out their bulbous animated tummys at me like a bunch of budget teletubbies. Unfortunately, I didn't know before hand, but he has brittle bone sydrome and I am being sued by the woodland animals trust for emotional distress. A sorry episode. It's just the self-righteousness of them I can't stand. They should have called them smugbears. Would have been more true. Might not have been so popular with the kids though.

Quote: Tuumble @ 28th January 2014, 2:19 PM GMT

I have timed the sound and the bleep lasts 1 second and happens every 4 seconds. That's 15 times a minute, 900 times an hour and over a 7 hour shift that's 6,300 beeps in total. Over 24 hours that's 21,600 so in the course of the 9 days this alarm has beeped at least 194,400 times!!

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I'm loving the way Tuumble has been slightly annoyed by a beeping sound whilst buying his overpriced sandwich - #firstworldproblems - and turned it into a scenario that makes CIA torture techniques from Guantanamo Bay / The Towering Inferno seem like something minor - eg. buying a sandwich.

His grasp of basic mathematics alone should get Subway to act on this most important of issues and in no way does he sound like a nutty busybody with too much time on his hands.

The threat to take his valuable custom elsewhere will ensure sleepless nights for all those 'firebugs' at Subway HQ.

Hear! (subtracts other hear because of busted eardrum)

Subway are notorious for how badly they treat their staff; it is quite possible the bleeping noise is deliberate.

I agree with the sentiment of sticking up for the workers who have to deal with that. My experience being a contractor is that when there is any disconnect between head office and the workers, any or all issues are blamed directly on the staff whether it is reasonable or not. I would imagine someone will have a word with teh staff member on at the time and give them a bollocking for telling a customer that the fire alarm is faulty.

Quote: Tursiops @ 28th January 2014, 6:27 PM GMT

Subway are notorious for how badly they treat their staff; it is quite possible the bleeping noise is deliberate.

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Subway shops are franchises, whomever owns the one near Tuumble will presumably receive the letter delivered to HQ at some point. Then they'll either act on it or they won't, Tuumble would have been better off contacting his local council and getting their health inspectors round.

Subway HQ makes money by supplying the Subway franchises with bread, meat and soft drinks and that's pretty much the extent of their involvement, it is down to the individual owners to make sure the shops are clean and free of fire alarm noises. Hence why the beeping is still going on.

So take note consumers, if a McDonalds in Southampton has a blocked toilet, writing to Ronald himself will not automatically get it flushing again.

Quote: danphobic @ 28th January 2014, 5:44 PM GMT

Just kicked a carebear for staring at me.

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Monster!

Quote: Renegade Carpark @ 28th January 2014, 6:52 PM GMT

Subway shops are franchises, whomever owns the one near Tuumble will presumably receive the letter delivered to HQ at some point. Then they'll either act on it or they won't, Tuumble would have been better off contacting his local council and getting their health inspectors round.

Subway HQ makes money by supplying the Subway franchises with bread, meat and soft drinks and that's pretty much the extent of their involvement, it is down to the individual owners to make sure the shops are clean and free of fire alarm noises. Hence why the beeping is still going on.

So take note consumers, if a McDonalds in Southampton has a blocked toilet, writing to Ronald himself will not automatically get it flushing again.

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All true except if a branch causes enough embarrassment they'll stop providing stuff and insist they drop the label.
Brand protection and all that.

Quote: Renegade Carpark @ 28th January 2014, 6:52 PM GMT

So take note consumers, if a McDonalds in Southampton has a blocked toilet, writing to Ronald himself will not automatically get it flushing again.

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I believe some stores are owned by McDonalds. Many are franchises though. I learnt that at work funnily enough.

I don't work at McDonalds.