British Comedy Guide

The Comedy Promo Conundrum

An old Jongleurs membership card

Now here's a question you may not have considered before: is it time to introduce a loyalty scheme for different types of comedy stuff? A sort of comedy club-card?

Individual comics often gain a loyal fanbase, of course, but we're thinking clubs. It's not easy keeping people interested in a regular night, month after month. Getting punters to stump up for a one-off festival or charity gig is hard enough, but getting that repeat business, that's the tricky thing. So can they take tips from other promotional campaigns?

Those café stamp-cards spring to mind. If you get close to a free latte at one cafe, you'll probably not suddenly gamble on a different one. And the supermarket loyalty schemes are pretty good at keeping us keen: we've all found ourselves buying a bunch of extra items, for the extra points, or taking a chance on a new product that's on offer. As for online stuff, retail stores or a gaming site, you can bet that most people prefer visiting one where you've got a 2019 promo code, rather than taking a punt on one where you haven't.

And comedy? Obviously the quality of your acts will hopefully be of such a standard that you attract a faithful following, but even great comics can have a stinker, every now and then, and that can affect audiences. Take a look around this site and you'll find umpteen horror stories by top-notch comics about the night it all went horribly wrong. Which is bad enough for the act, but not great for the evening either.

Hot Water Comedy Club

Comedy nights have a unique ecosystem. We may think that stand-ups are all painfully competitive, but being on a comedy bill is a bit like being part of a sports team - if you have a stinker, the whole thing could fall apart. And of course the audience are a big part of that too. A tricky table can knacker the atmosphere, then a bunch of people don't come next time, and the downward momentum begins. For casual comedy punters, if there's a worry that you'll be stuck in an awkwardly small audience, you probably won't go.

So maybe clubs need to add other incentives, to offset the impact of an off-night. One regional club we heard about recently has a few savvy methods for keeping people coming back. First there's a sort of loyalty scheme, where anyone buying a ticket one month gets a two-for-one offer for the next event (which helps the physical people-in-the-room atmosphere too). And they did a deal to give out free food. That's always a winner.

Certainly at the Edinburgh Fringe, any gig offering free food or drink tends to get a good few extra people in: you'll take a chance on that show. And tour shows too. One recent booze-themed tour offered five free drinks, and proper ones - a can of beer, then a bunch of spirits, which was good going.

Of course, then people start to expect that kind of treatment, and might be a bit disappointed if it's not part of the show next time. If it isn't, then you'd better make sure the comedy itself is an absolute forget-the-extras winner. And that's always the most important thing.

Published: Friday 15th March 2019

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